The assistance services of UNITED ASSISTANCE D.O.O. guarantee a rapid response in the event of a motor vehicle breakdown or accident or other emergency situation in the territory of Serbia   as well as in the European Union member states and Croatia, and Turkey. All services are available 24 hours a day, 7 days a week, 365 days a year at a single telephone number, +381 11 333.0.521.

UNITED ASSISTANCE D.O.O. - provides the following assistance services in particular:

  • 24/7 assistance at the phone number +381 11 333.0.521
  • Help of an assistance service mechanic at the location of the breakdown or accident
  • Delivery of fuel in case of unexpected fuel shortage
  • Vehicle start-up and accumulator delivery and replacement
  • Tire repair or replacement (or delivery of new tire)
  • Provision and delivery of needed spare parts
  • Recovery of a crashed vehicle
  • Towing of a vehicle to a client-specified location or a contractual garage, including abroad
  • Facilitating the repair of a car within the contractual servicing network
  • Storage of a disabled car
  • Provision of a replacement vehicle, incl. delivery
  • Provision of accommodation  
  • Transport of people to their place of residence or destination
  • Legal advice

The assistance services are provided through a network of contractual partners. Arrival within 45 minutes of reporting of the problem is guaranteed. In the event of an accident or breakdown, a client may contact the assistance services at a single telephone number +381 11 333.0.521.
The services are provided to holders of the assistance card as well as to other motorists.

“UNITED ASSISTANCE D.O.O. - Comfort on the Road”